​Every-Day Free Return 

We want you to be fully satisfied with every product that you purchase from Namo Global. If you are not satisfied with a product that you have purchased, you may return the product within 5 days of delivery for a full refund or Credit of the purchase price. 

In order to maintain a standard any healthcare sterile products or items specifically purchased for your requirement or special promotion items are Non-Returnable and Non-Exchangeable.

Return shipping is free. To request a return, please contact our Customer Service Team at +65 6293 4875 or email us at sales@namoglobal.sg. We will arrange for a pick-up with our delivery service. Click here for return instructions.

We ask that the product be unused, in original boxes, as we are dealing with medical items and disposable and with all paperwork in order to ensure credit. All products must be unused to ensure credit.


You can except a full refund of the purchase price and applicable taxes, where applicable, within 7 days of receipt of your return in the same form of payment originally used for the purchase.

Full credit refund at the purchase price is applicable to full-priced items.applicable to full-priced items.

If you would like more information on our Return Policy, please click here

​Return Instructions

If you would like to return an item that you purchased, please follow the instructions outlined below:

    1. Email our sales team at sales@namoglobal.sg and let us know the reason for your return plus the date and invoice number of the purchase.

    2. In your email please indicate the date and time when we can have it collected by our delivery service.

    3. Pack the product(s) securely in the original product packaging. All products must be unused to ensure credit.

    4. Hand the item back to the delivery service when they come to collect it.

    5. Your refund will be processed when the item is  received back in our warehouse and quality checked.

If you would like more information on our Return Policy, Please click here.